ABOUT THIS COURSE
Lone workers face many hazards during their working day, however many don’t have adequate training to deal with such hazards. Training is particularly important where there is limited supervision to control, guide and help in situations of uncertainty. Training may be critical to avoid panic reactions in unusual situations. Lone workers need to be sufficiently experienced and understand the risks and precautions fully.
Lone Worker Training Duty of Care
Employers should set the limits to what can and cannot be done while working alone. They should ensure employees are competent to deal with circumstances, which are new, unusual, or beyond the scope of training. For example, how to handle aggression, or how to be more security aware. We have dedicated time in developing the first interactive lone worker training program with the aim of simplifying delivering training in this subject.
COURSE AIM & LENGTH
To enhance the knowledge of the candidate in terms lone working.
WHO SHOULD ATTEND
This course has been designed for anyone that works alone or outside the confines of an office environment. It is important to understand that it is the duty of care of all employers to provide a safe working environment and provide adequate training to those that are classed as lone workers. Lone workers can fall under any of the following categories:
• Mobile Security
• Health Care Assistants
• Estate Agents
• Anyone away from the office in relation to work
This course is delivered via e-learning, which means your staff can complete the course using PC, laptop or mobile device. Learner reports can be sent which provide detailed guidance on learner progress, pass rates and much more.
MODULE 1: Working from home
MODULE 2: Travelling to and from work
MODULE 3: Lone worker colour coding, awareness and dynamic risk assessment
MODULE 4: Dealing with aggressive people (conflict management)
MODULE 4b: Dealing with violence in the workplace (conflict management)
MODULE 5: Duty of Care